Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges are calculated based on the area or state. For instance, delivery charges in some parts of Lagos will remain the same, while some other parts will attract a different cost. Delivery outside Lagos will be calculated based on the location and weight of items purchased. 

Currently we are accepting a direct bank transfer to the account provided before completing your checkout. Ensure to indicate the buyer details in the payment remarks.

Delivery takes 1 to 2 days within Lagos depending on when payment was made and confirmed. Delivery outside Lagos also depends on when payment and confirmation of payment is made, in conjunction with the location of the recipient. 

Yes, your data is protected and will only be used for delivery. It is the same as an offline purchase where you have to provide the delivery address to enable delivery.

After ordering, the payment of the item is confirmed with the reference you sent; this might take minutes to days depending on the issuing bank network. After that, the item is packaged and sent to you via our delivery logistics.

Yes, an invoice will be sent to you via the email address you provided and a copy will also be attached with the delivery.

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